"Rethinking Self-Checkout: The Return of Human Cashiers"

The self-checkout kiosk trend may be on the decline as stores reverse course on the machines due to high theft rates, increased labor costs, and consumer frustrations. Major retailers like Target, Walmart, and Dollar General are scaling back or abandoning self-checkout, with Dollar General planning to increase human cashiers. Despite consumer preference for self-checkout, the machines have led to increased theft, higher labor costs, and wasted time, prompting a growing number of consumers to sour on the technology.