"Study Reveals Retailers' $100 Billion Losses from Return Fraud, Bots, and Coupon Stacking"

Retailers are losing over $100 billion annually due to various forms of fraud, including return fraud, coupon stacking, and the use of fake email addresses for promo codes, according to a study by Riskified. While some forms of fraud may seem harmless, they collectively have a significant impact on retailers' profits. The misuse of return policies and promotions is particularly draining on profits, leading some retailers to reconsider offering such incentives. Serial and professional fraudsters are exploiting lax policies, costing companies millions of dollars. Retailers are starting to implement more selective policies and use customer histories to determine who should receive free returns and who should pay for them.