IBM CEO: AI Impact on White-Collar Jobs - Warning and Potential Solutions

IBM CEO Arvind Krishna believes that artificial intelligence (A.I.) is the solution to shrinking workforces in developed countries, as declining populations and working-age populations pose challenges to productivity and quality of life. Krishna argues that A.I. can increase worker productivity and allow companies to do more with fewer employees. He envisions humans working alongside A.I. rather than being replaced by it, with A.I. bots augmenting human workers. While some jobs may be impacted by A.I., Krishna believes that it will create more jobs than it eliminates. IBM has been a pioneer in A.I., developing tools like Watson and introducing A.I. services for specific use cases.