NYC's MTA Ditches Twitter for Service Alerts
TL;DR Summary
The Metropolitan Transportation Authority (MTA) will no longer post service alerts and other informative posts on Twitter due to the social media platform's unreliable and costly API access. Twitter shut down its old API, which was completely free, earlier this year and launched paid access to the new version of its API, with a $100-per-month tier for hobbyists and a much higher tier for enterprise customers. The MTA is now encouraging customers to use its official website, apps, WhatsApp channel, and email and SMS alerts for real-time updates.
- NYC's transport authority will no longer post service alerts on Twitter Engadget
- MTA ends Twitter alerts, says it's unreliable FOX 5 New York
- New York City's transportation system ending updates on Twitter, says platform is 'no longer reliable' Fox Business
- MTA will no longer use Twitter for service alerts as feature comes with $50K-a-month price tag New York Post
- MTA no longer posting service alerts on Twitter CBS New York
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