"Spirit Airlines Dismisses Agent for Misdirecting Solo 6-Year-Old Passenger"

1 min read
Source: Yahoo! Voices
"Spirit Airlines Dismisses Agent for Misdirecting Solo 6-Year-Old Passenger"
Photo: Yahoo! Voices
TL;DR

Spirit Airlines has fired an employee responsible for mistakenly putting a 6-year-old boy on a flight to Orlando instead of his intended destination, Fort Myers. The incident, which occurred four days before Christmas, led to the child being over 160 miles away from his family. The airline has apologized, reimbursed the child's grandmother for travel expenses to retrieve him, and is reinforcing its procedures to prevent such an error in the future.

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