NEDA Disables Harmful Chatbot Providing Dangerous Diet Tips.
TL;DR
The National Eating Disorders Association (NEDA) disabled its new helpline chatbot "Tessa" after it gave users with eating disorders advice about restricting calories and pinching their skin folds to measure fat. Eating disorders have risen exponentially since the beginning of the pandemic, and NEDA announced its decision to replace human helpline staff with the chatbot after staffers and volunteers moved to unionize. However, experts have cautioned against replacing the human element of such a vulnerable service.
- NEDA Has Disabled 'Tessa,' Its Harmful Helpline Chatbot The Cut
- National Eating Disorders Association Chatbot Gave Dangerous Diet Tips PEOPLE
- What the Eating Disorder Chatbot Disaster Tells Us About AI The Takeout
- National Eating Disorders Association chatbot pulled from service after user reports NBC News
- Eating disorder group pulls chatbot sharing diet advice BBC
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