"Master the 12 Skills of Emotional Intelligence for Maximum Impact"

Understanding the 12 skills that make up emotional intelligence (EI) can help you improve yours. EI is divided into four domains: self-awareness, self-management, social awareness, and relationship management. The 12 elements that fall into those four buckets are emotional self-awareness, emotional self-control, adaptability, achievement orientation, positive outlook, empathy, organizational awareness, influence, coach and mentor, conflict management, teamwork, and inspirational leadership. By understanding the full range of abilities that make up EI, you can cultivate areas where you're weaker and leverage those where you're stronger.