AI Takes Over: CEO Fires Support Staff, Declares End of Copy-Paste Jobs

Suumit Shah, CEO of ecommerce company Duukan, who previously faced backlash for replacing 90% of his support staff with a chatbot, believes that jobs relying on copy-pasting responses are obsolete due to AI. Shah argues that AI-powered chatbots are more efficient, cost-effective, and instant compared to human support teams. While his decision sparked controversy, Shah maintains that AI will eventually replace jobs in various industries. However, not all tech leaders share this view, as some believe that AI will create more jobs than it eliminates.