Facebook Content Moderators in Kenya: Lawsuit Exposes Global Ripple of Work 'Torture'

Nearly 200 former content moderators in Kenya are suing Facebook and local contractor Sama over poor working conditions, including insufficient mental health support and low pay. The moderators, who screened posts and videos for illegal or harmful content, allege that they were exposed to traumatic images without adequate support. They are seeking a $1.6 billion compensation fund. This is the first known court challenge outside the United States, where Facebook settled with moderators in 2020. The case could have implications for social media moderators worldwide.