MTA halts Twitter service updates over reliability concerns.

The MTA has suspended its use of Twitter for subway and commuter rail service alerts due to recent interruptions and Twitter's changing terms and conditions. The MTA will continue to utilize in-house resources for customers seeking service alerts, including phone apps, web pages, email alerts, and text messages. Customers can still tweet at the MTA's Twitter accounts with questions or concerns, and the main account will remain active for branding and other messaging.