Tag

Service Alerts

All articles tagged with #service alerts

technology3 years ago•4 min saved

NYC Transit Agency Ends Twitter Service Alerts Over Fees.

The Metropolitan Transportation Authority (MTA) has ceased publishing service alerts to Twitter after the platform suspended its access to the back-end without warning. Twitter has announced a new pricing system that would charge for access to its application programming interface (API), which is used by accounts that post frequent alerts, such as transit and weather agencies. MTA officials estimated the cost could run as high as $50,000 a month. The decision puts the country’s largest transportation network among a growing number of accounts who have reduced their Twitter presence or left the platform since its takeover by Elon Musk.

via The Associated Press|

#mta #public-transportation #service-alerts

transportation3 years ago•1 min saved

MTA halts Twitter service updates over reliability concerns.

The MTA has suspended its use of Twitter for subway and commuter rail service alerts due to recent interruptions and Twitter's changing terms and conditions. The MTA will continue to utilize in-house resources for customers seeking service alerts, including phone apps, web pages, email alerts, and text messages. Customers can still tweet at the MTA's Twitter accounts with questions or concerns, and the main account will remain active for branding and other messaging.

via Gothamist|

#mta #service-alerts #social-media

technology3 years ago•1 min saved

MTA discontinues Twitter service alerts due to unreliability and high cost.

The Metropolitan Transportation Authority, North America's largest transportation network, has suspended the use of Twitter for service alerts due to the platform's unreliable nature. The MTA serves 15.3 million passengers across a 5,000 square-mile area surrounding New York City, Long Island, New York State, and Connecticut. The MTA has built redundant tools that provide service alerts in real-time, including the MYmta and TrainTime apps, email alerts, and text messages. The @MTA app will remain active, and customers can still tweet at MTA accounts and get responses.

via CNN|

#mta #service-alerts #social-media

transportation3 years ago•1 min saved

MTA Ditches Twitter for Service Alerts.

The Metropolitan Transportation Authority (MTA) will no longer post service alerts and information on Twitter due to doubts about the platform's reliability. The MTA is directing riders to its website, apps, and email or mobile alerts instead. The MTA's access to publish service alerts was suspended last week and again this week, and Twitter has become more turbulent as users attempt to parse Elon Musk's confusing rollout of paid verification.

via The Verge|

#communication #mta #reliability