WestJet reverses densified seating after public backlash
TL;DR
WestJet has scrapped its plan to densify seating on nearly two dozen aircraft, returning to the prior economy seat pitch and reducing capacity from 180 to 174 seats on affected planes after a viral video of cramped cabins and broader passenger frustration over fares.
- WestJet reverses course on tighter seat layout plan following criticism CBS News
- Economy Seats With Less Legroom? This Time, the Budget Move Won’t Fly. The New York Times
- WestJet reverses cramped seating layout after viral videos show passengers' knees pressed against seats Fox Business
- WestJet Rolls Back New Cabin Layouts After Backlash Airways Magazine
- Dramatic Mississauga Landing BULLETIN: WestJet’s Orlando Flight, A Boeing 737-800 Aircraft, Makes multiple Go-Arounds at Toronto Pearson International Airport Amid Severe Weather, Before Erupting Into Cheers Travel And Tour World
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