Puerto Ricans face discrimination from Spirit Airlines and Hertz worker.
TL;DR
Spirit Airlines apologized to a Puerto Rican family after refusing to let them fly from LA to Puerto Rico because their toddler did not have a US passport, which is not required for travel between the US territory and the mainland. The family subsequently bought JetBlue tickets at a higher price. The airline refunded their tickets and provided travel vouchers for future flights, and said the agent who misunderstood the identification requirements would receive additional coaching.
- Spirit Airlines apologizes: Refused to let Puerto Rican family on flight Business Insider
- Hertz worker, police suggest Puerto Rican man isn't U.S. citizen, video shows The Washington Post
- Spirit Airlines asks Puerto Rican family to show passports then denies them flight CBS News
- Police body camera footage shows Puerto Rican man denied rental car for not having a passport FOX 8 Local First
- Spirit Airlines ‘sincerely apologizes’ for denying Puerto Rican family on flight New York Post
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