LG Confirms Network Scanning on Smart TVs While Denying Standby Audio Recording

3 min read
Source: The Next Web
LG Confirms Network Scanning on Smart TVs While Denying Standby Audio Recording
Photo: The Next Web
TL;DR

LG Electronics confirmed that its smart TVs scan local networks to identify nearby devices, a behavior it described as standard across the industry. However, the company denied allegations from a Gamers Nexus investigation that its TVs record ambient audio while in standby mode or upload data without user consent. The investigation, conducted with Level1Techs and security researchers, found that LG OLEDs logged location data, Wi-Fi details, and device information, feeding it to LG Ad Solutions. While LG stated that audio is only processed locally unless a wake word is detected, critics argue that the confirmed network scanning and content recognition capabilities raise significant privacy concerns, particularly regarding GDPR compliance in Europe.

Key points

  • LG confirmed that its smart TVs scan local networks to identify compatible devices for connectivity and smart home features, stating this is standard industry practice.
  • LG denied claims that its TVs record ambient audio in standby mode or upload data without user consent, asserting that audio is processed locally and deleted unless a wake word is detected.
  • Gamers Nexus, Level1Techs, and independent security researchers found that LG OLEDs logged IP addresses, geographic locations, and nearby Wi-Fi networks, sending this data to LG Ad Solutions.
  • LG stated that content recognition via HDMI only occurs if the user has enabled personalized ads or recommendations, placing the practice behind a settings toggle.
  • The investigation highlighted that LG TVs can track user activity even when used as dumb monitors, with data potentially uploaded if the device reconnects to the internet.

Background

This controversy follows a July 2026 incident where LG monitors were found installing McAfee ads on connected Windows PCs, leading to public pressure and Microsoft intervention. It also aligns with broader privacy debates surrounding smart devices, such as Meta’s recent firmware updates to prevent covert recording on smart glasses. LG’s smart TV interfaces in Europe have long been powered by Gracenote, with ad replacement becoming a common feature on living room screens.

How outlets are covering it

Gamers Nexus and The Verge emphasized the severity of the findings, highlighting that LG TVs scan networks and record audio even when offline, with data sent to LG Ad Solutions. Ars Technica noted that LG’s confirmed network scanning is standard across smart TVs but raised concerns about the lack of transparency regarding the purpose of this data collection. TNW focused on the regulatory implications, suggesting that LG’s behavior in Europe may violate GDPR consent requirements, and noted that content recognition varies by jurisdiction, indicating a policy choice rather than a technical limitation. LG’s official stance, as reported by The Register and Ars Technica, was that the central allegations are not true, but it confirmed the network scanning as a necessary feature for smart TV functionality.

Why it matters

The confirmed network scanning by LG smart TVs raises significant privacy concerns, as it allows the company to collect data on users’ homes and nearby devices. This data is used for advertising, which may not comply with GDPR consent requirements in Europe. The controversy highlights the need for clearer disclosure and user control over smart TV data collection, and it may lead to increased regulatory scrutiny of smart TV manufacturers.

What to watch

Independent researchers may further test the standby recording claim on retail hardware to verify LG’s denials. Regulators in Europe may investigate whether LG’s consent flows meet GDPR standards for content recognition and data collection. Users may consider disconnecting their smart TVs from the network to prevent data uploads, though this would limit the functionality of the device.

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