Ubisoft's Account Deletion Policy Threatens Gamers' Purchased Games
TL;DR
Ubisoft is cancelling "unused" accounts, disabling access to purchased games. Users received emails warning that failure to click a link to stop the account suspension would result in inaccessibility to purchased games. Ubisoft claims GDPR regulations require them to close inactive accounts, but contradicts this by stating accounts with purchases attached won't be deleted for four years. This highlights issues with DRM and digital games, as publishers have discretion to terminate accounts and even having games in a digital account doesn't guarantee preservation. The Video Game History Foundation claims 87% of classic US video games are "critically endangered."
- Ubisoft is closing 'unused' accounts, disabling access to purchased games | VGC Video Games Chronicle
- Your Ubisoft account can be suspended and subsequently permanently deleted for 'inactivity,' taking your games library with it PC Gamer
- Ubisoft is suspending "inactive accounts", disabling access to game libraries Eurogamer.net
- Ubisoft Will Delete Everything If Your Account Is Inactive Insider Gaming
- Ubisoft will delete your account and games if you forget to sign in for too long KitGuru
Want the full story? Read the original reporting
Read on Video Games Chronicle