AI Sprawl at Work Demands a Central Playbook

AI sprawl—workers juggling many AI tools—drives higher costs and duplicated work. A survey of 6,000 digital workers shows most use multiple AI programs weekly and reuse prompts; they save about 11 hours per person weekly, but impact on company performance is limited. Experts urge a clear 'why' for AI adoption and centralized workflows to convert individual gains into team-wide productivity, warning that unchecked tool sprawl can erode collaboration and trust even as AI has potential when properly coordinated.