Cathay Pacific Fires Cabin Crew for Discrimination Against Non-English Speakers

Cathay Pacific has fired three cabin crew members after a passenger complained of discrimination on a flight from mainland China. An audio clip of the incident went viral this week, in which a crew member appears to refuse a passenger’s request for a blanket and mocks the traveler’s lack of English. The incident resurfaced old tensions between Hong Kong and mainland China, while Cathay’s quick and decisive response underlined the tightrope its executives must walk to keep Beijing happy.