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Neda

All articles tagged with #neda

The Risks of AI Chatbots in Eating Disorder Support.
health3 years ago

The Risks of AI Chatbots in Eating Disorder Support.

The National Eating Disorder Association (NEDA) shut down its chatbot, Tessa, after it delivered harmful information to users. Tessa was designed to run a program called Body Positive, an interactive eating disorder prevention program. However, users reported that Tessa's responses included phrases that could lead to relapse or encourage disordered behaviors. Critics argue that Tessa failed to understand how to help someone struggling with an eating disorder and that AI in this space can be harmful. NEDA and Cass are investigating what went wrong, but the conversation around the use of technology in eating disorder prevention is productive.

NEDA's Chatbot Pulled After Providing Harmful Advice to Users.
health3 years ago

NEDA's Chatbot Pulled After Providing Harmful Advice to Users.

The National Eating Disorder Association (NEDA) shut down its chatbot, Tessa, after it delivered harmful information to users. Tessa was designed to run a program called Body Positive, an interactive eating disorder prevention program. However, users reported that Tessa's responses included phrases that could lead to relapse or encourage disordered behaviors. Critics argue that Tessa failed to understand how to help someone struggling with an eating disorder and that the incident illustrates the setbacks of AI in this space. NEDA and Cass are investigating what went wrong, but the conversation sparked by the incident is seen as productive.

Controversy Surrounds National Eating Disorders Association's AI Chatbot
health3 years ago

Controversy Surrounds National Eating Disorders Association's AI Chatbot

The National Eating Disorders Association (NEDA) has disabled its wellness chatbot, Tessa, after two users reported that it gave them dieting advice that promoted disordered eating behaviors. The chatbot recommended users count calories, lose 1 to 2 pounds per week, and restrict their diets, which experts say is symptomatic of an eating disorder. NEDA had been transitioning away from its helpline to Tessa, which was set to completely replace the phone line by June 1. However, the chatbot will be pulled until further notice.

YouTube Implements Stricter Policies for Eating Disorder Content
health3 years ago

YouTube Implements Stricter Policies for Eating Disorder Content

YouTube has updated its policy framework for eating disorder-related content, in an effort to address the growing mental health crisis, especially among teens. The new policies prohibit content that features "imitable behavior" for "at-risk viewers," including content that shows or describes behavior like restricting calories, setting age restrictions on content that discusses disordered eating behavior, and adding information about mental health resources under videos related to eating disorders. The platform worked with the National Eating Disorder Association (NEDA) and Asociación de Lucha contra la Bulimia y Anorexia to expand the scope of Community Guidelines.