JPMorgan Blocks External AI Agents to Protect Deposits and Customer Liability
JPMorgan Chase has blocked third-party AI agents from accessing customer accounts to prevent unauthorized transactions and liability shifts. CEO Jamie Dimon cited security risks and potential deposit flight, while the bank pilots its own internal tool, Smart Cash, to manage funds. This move follows a broader industry backlash against autonomous agents like Meta's Muse and OpenAI's Dots.