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Communication Etiquette News

The latest communication etiquette stories, each synthesized from multiple sources with added background and context.

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"Top Conversation to Avoid Over Text, Says Etiquette Expert"
communication-etiquette1.8 min read

"Top Conversation to Avoid Over Text, Says Etiquette Expert"

Etiquette expert Daniel Post Senning advises that emotionally charged conversations, whether delivering bad news like a diagnosis or good news like a marriage proposal, should not be conducted over text messages. Instead, these should be handled via phone calls or in-person to utilize tone, volume, and body language effectively. Texts should remain informational, covering basic details like who, what, when, and where.

2 years ago•Source: CNBC
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