Workplace Communication News

Avoiding the Common Work Email Mistake: A Lesson for All Ages

The biggest mistake people make when writing work emails is sending them while feeling extremely emotional, according to therapist and career coach Brandon Smith. He advises waiting 24 hours after drafting an emotional email to ensure it is not influenced by intense emotions. It is important to consider how the message may be interpreted by the recipient and seek a second opinion if unsure. Smith also suggests opting for alternative forms of communication, such as in-person or phone conversations, for more sensitive or immediate matters. Research shows that voice-based communication builds stronger emotional connections than text-based communication.