Tesla's Deceptive Practices: Blaming Customers for Faulty Parts and Expensive Repairs

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Source: Techdirt
Tesla's Deceptive Practices: Blaming Customers for Faulty Parts and Expensive Repairs
Photo: Techdirt
TL;DR

Tesla has been accused of routinely blaming customers for the failure of substandard and defective parts, according to documents reviewed by Reuters. The company allegedly gaslit customers who complained about broken and low-quality parts, accusing them of "abusing" their vehicles. Tesla reportedly knew about the chronic flaws and failures for years, but denied them to regulators and the public. The company also charged customers for repairs of parts with high failure rates. These revelations add to the growing concerns about Tesla's corporate culture, including its misleading claims about EV ranges and the safety issues surrounding its "full self-driving" technology.

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