"Florida Man Returns from Overseas Trip to $143,000 T-Mobile Phone Bill"
TL;DR
A T-Mobile customer from Florida was shocked to receive a $143,000 phone bill after returning from a three-week trip to Europe, during which he used 9.5 gigabytes of data overseas. Despite informing T-Mobile of his travel plans before leaving, the customer was charged thousands of dollars for each day of their trip. After seeking legal help and media intervention, T-Mobile agreed to credit his account for the entire amount and advised customers to check their plan's travel features before departing.
Topics:businessbusinesstech#businesstech#customer-service#data-usage#international-roaming#phone-bill#t-mobile
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