"Protecting Student Loan Borrowers: How to Avoid Scams and File Complaints"

The Federal Trade Commission (FTC) has warned that scammers are targeting student loan borrowers as payments are set to restart in October after a three-year pause. Fraudsters may offer fake assistance, such as lowering monthly payments or getting loans forgiven, and ask borrowers to pay for it. The FTC advises borrowers to be cautious and not give away their FSA ID login information, as scammers can cut off contact with loan servicers and potentially steal their identity. Additionally, borrowers should not trust promises of debt relief or loan forgiveness, even if they claim to be from the U.S. Department of Education, as special access to such options does not exist. The FTC recommends logging into the student loan account to review available options and using the Federal Student Aid website as the best source of information on federal student loans.