HSBC's Blackout Friday: Mobile Banking Outage Leaves UK Customers Locked Out

1 min read
Source: Finextra
HSBC's Blackout Friday: Mobile Banking Outage Leaves UK Customers Locked Out
Photo: Finextra
TL;DR

Thousands of HSBC customers in the UK experienced an outage in online and mobile banking services, preventing them from authorizing online card purchases on Black Friday. The issue, which is attributed to an internal system problem, caused inconvenience for customers and could potentially hinder essential payments. As of the latest update, the problem has not been resolved.

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