All articles tagged with #online banking
A cooling-system failure at Sharetec’s data-center infrastructure caused a core-processing outage that knocked online and mobile banking offline for multiple credit unions across several states; some institutions reported partial restorations and officials stressed there was no cyberattack or data breach, with restoration timelines varying and no indication that direct deposits were lost.
Using a dedicated computer only for banking and investments can add a meaningful security layer by isolating sensitive activity from everyday web use, reducing exposure to malware and phishing, and giving you tighter control over bookmarks and login sites. It's not a guarantee—password reuse, SIM-swapping, or fake sites can still compromise accounts—so it should complement, not replace, strong passwords, MFA, and vigilant online habits. If you go this route, keep automatic updates on, use the device only for finances, install reputable antivirus, bookmark legitimate sites, use unique passwords with a password manager, enable strong authentication, and set account alerts. It’s most beneficial for those with substantial assets, but for many people a well-maintained regular computer with good security practices may suffice.
Franklin Mint Federal Credit Union reported a weekend-long disruption to its web and mobile services, preventing online banking access while phone banking and branches remained available; the credit union says member accounts were not compromised and no hacker has been identified, though restoration timelines are unclear, and some links reportedly led to a domain for sale, raising questions about the outage's cause.
In the first half of 2024, U.S. banks closed 539 branches, with Bank of America, U.S. Bank, Wells Fargo, Chase, and TD Bank among the major contributors. This trend reflects a shift towards online banking, with 78% of Americans preferring digital services. The closures, driven by cost-saving measures and changing consumer preferences, are expected to continue, potentially surpassing 1,000 by year-end. California, New York, and Pennsylvania were the most affected states.
Thousands of HSBC customers in the UK experienced an outage in online and mobile banking services, preventing them from authorizing online card purchases on Black Friday. The issue, which is attributed to an internal system problem, caused inconvenience for customers and could potentially hinder essential payments. As of the latest update, the problem has not been resolved.
Chase's online banking services experienced a glitch on Friday causing double transactions, fees, and payments in customer accounts. The issue was resolved late in the day, and the bank is in the process of issuing refunds or reversing transactions for affected customers. Transactions over Zelle, the bank's peer-to-peer payment service, were also impacted.
Chase Bank experienced a glitch in its online banking services on Friday, causing double transactions, fees, and payments in customers' accounts. The issue was resolved late in the day, and the bank is in the process of issuing refunds or reversing transactions for affected customers. Transactions over Zelle, the bank's peer-to-peer payment service, were also impacted.
A glitch in Chase's online banking services caused some customers to see double transactions, fees, and payments in their accounts on Friday. The issue was reportedly fixed by late Friday, and the bank is issuing refunds and reversing transactions. Transactions over Zelle, the bank's own peer-to-peer payment service, were also impacted. Chase is one of the country's largest financial institutions with millions of online customers.
Chase Bank's online banking services experienced a bug causing double transactions, fees, and payments in customers' accounts, with some reporting hold times with customer service approaching more than an hour. The bank is working to resolve the issue and will automatically reverse any duplicates and adjust any related fees.
Chase's online banking services experienced an issue causing double transactions, fees, and payments in customers' accounts, with some reporting hold times with customer service exceeding an hour. The bank is working to resolve the issue and will automatically reverse any duplicates and adjust any related fees.
Chase Bank's online banking services are experiencing a bug causing double transactions, fees, and payments in customers' accounts. The issue has not been resolved as of late morning on Friday, with customers reporting long wait times with customer service. Chase is working to automatically reverse any duplicates and adjust any related fees.
The highest nationwide savings account rate remains at 5.02% APY, despite the Federal Reserve raising interest rates. Many of the best-paying institutions for high-yield savings accounts are internet-only banks or online divisions of brick-and-mortar banks. Savings account interest rates may be at or near the highest rate they'll hit for some time to come, as the Fed's rate-hiking campaign is likely coming to an end. Depositing savings in a certificate of deposit can prolong record returns, but early withdrawal penalties apply.
Savings account interest rates in the US have hit a 15-year high, with top-yielding online savings account rates now just north of 5%, the highest since 2008, and much higher than last year's 0.8%. However, just 22% of savers are earning 3% or more on their accounts, and nearly as many savers are not earning any interest at all. Meanwhile, 49% of Americans have less savings or no savings compared to a year ago, and 4.5% of households had no checking or savings account in 2022, according to the FDIC's latest survey.
Pinnacle Financial Partners has made a minor but important change to its online banking website. When logging in, users will be directed away from the PNFP.com website and enter the one that hosts the online banking system, which now has a new website address: banking.apiture.com. The online banking system itself has not changed, and users can still log in at PNFP.com. However, users who use their browser or a browser plugin to remember their online banking credentials may need to follow instructions to retrieve or reset their password.