Amazon blocks Meta's Muse AI from shopping amid agentic-shopping dispute

Amazon has blocked Meta's Muse AI from shopping on Amazon.com, saying Muse accessed the store without consent, failed to identify itself, and could expose customer credentials, prompting Amazon to demand Meta remove the integration; Meta says Muse uses secure storage and gets user approval, arguing the dispute centers on who controls the shopping experience when AI agents act on behalf of customers, with talks continuing.