"Amazon Launches AI Shopping Assistant 'Rufus' for Enhanced Shopping Experience"

1 min read
Source: TechCrunch
"Amazon Launches AI Shopping Assistant 'Rufus' for Enhanced Shopping Experience"
Photo: TechCrunch
TL;DR

Amazon has launched an AI-powered shopping assistant called Rufus, initially available in beta to select U.S. customers within the Amazon mobile app. Rufus is trained on the company's product catalog and web data, allowing customers to chat for help with finding products, comparisons, and recommendations. Customers can ask questions related to their shopping needs, and the AI will provide answers and refine results. Amazon plans to improve Rufus over time based on customer feedback and will add additional elements to the experience.

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