AT&T Offers $5 Credit to Customers Affected by Network Outage
TL;DR
AT&T will provide $5 credits to affected customers following a recent cellphone network outage, with the credits appearing on their accounts within two billing cycles. The compensation does not extend to AT&T Business, prepaid service, or Cricket customers, but options will be available for prepaid users impacted by the outage. The company attributed the incident to a coding error and ruled out a cyberattack as the cause.
Topics:businesstechnology#atandt#cellphone-network-outage#coding-error#compensation#dollar5-credit#technology
- AT&T will give $5 to customers hit by cellphone network outage The Associated Press
- AT&T to reimburse customers after massive network outage CNN
- AT&T outage credit: Customers to get $5 credit for wireless outage USA TODAY
- In a letter to employees, AT&T CEO apologizes for widespread outage, says some customers will receive credits CNBC
- AT&T to credit customers a full day of service for Thursday outage Yahoo Finance
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