AT&T Offers $5 Credit to Customers Affected by Network Outage
TL;DR
AT&T has announced that it will provide $5 in credit to affected customers as compensation for a recent cellphone network outage, with the credit being applied to their accounts within two billing cycles. The outage, which was attributed to a coding error and not a cyberattack, disrupted service for thousands of users across the U.S. AT&T clarified that the credit does not apply to certain types of accounts and prepaid customers will have alternative options available to them.
Topics:businesstechnology#atandt#cellphone-network-outage#coding-error#compensation#dollar5-credit#technology
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- AT&T outage credit: Customers to get $5 credit for wireless outage USA TODAY
- AT&T crediting cost of full day of service after massive outage: How much is it, who qualifies? AL.com
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