The Rise of AI in Restaurant Drive-Thrus and Food Prep.
TL;DR Summary
Fast food restaurants are increasingly investing in AI technology for their drive-thru lanes to ease the burden on overworked employees and speed up service times. However, customers have already reported cases of AI getting their orders wrong, and experts warn that the noisy drive-thru environment is challenging for the technology. Despite this, companies see the potential boost to sales as worth the investment, as AI can relentlessly upsell and fill in gaps caused by short-staffed restaurants.
- More AI is Coming to Fast-Food Restaurant Drive-Through Lanes Slashdot
- 4 successful attempts to use AI in restaurants, so far WKMG News 6 & ClickOrlando
- AI drive-thrus may be good for business. But not for the rest of us CNN
- How restaurants such as Panera and Chipotle are dipping into A.I. to streamline food prep and ordering CNBC
- How restaurants are using A.I. to boost sales growth CNBC Television
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