"Metra Riders Face Ongoing Ventra App Issues Despite Confidence in Fix"

1 min read
Source: WGN TV Chicago
"Metra Riders Face Ongoing Ventra App Issues Despite Confidence in Fix"
Photo: WGN TV Chicago
TL;DR

The Ventra app continues to experience issues despite Metra's confidence in a fix, with ongoing conflicts reported on Monday. Customers have been unable to purchase passes and tickets for CTA, Metra, and Pace services, prompting Metra to advise riders on pending charges and alternative contact options. Additionally, Metra recently implemented a new fare structure.

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