"Airline Loyalty Program Changes: Baggage Fees and Rewards Updates"
TL;DR
American Airlines will no longer allow travelers to earn Loyalty Points or Aadvantage Miles through third-party online travel agencies (OTAs), pushing customers to book directly with the carrier. This move aims to increase opportunities for upselling and reduce costs associated with third-party sellers. However, OTAs could respond by simply highlighting that miles won't be earned for American Airlines fares and recommending other carriers, potentially impacting American's revenue and loyalty program engagement.
Topics:businesstravel#american-airlines#booking#cost-cutting#loyalty-points#online-travel-agencies#travel
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