Passenger flown to foreign country by Frontier Airlines without passport.

TL;DR
A New Jersey woman who intended to visit Florida claims that a gate change caused her to go to Jamaica instead of Jacksonville. Without a passport, she was unable to leave the plane once it landed. Frontier Airlines issued her a refund as compensation and apologized for the mishap.
Topics:businesstravel#flight-mishap#frontier-airlines#gate-change#jamaica#passenger-experience#travel
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