Biotech Company Mistakenly Informs 400 Patients They May Have Cancer

1 min read
Source: The New York Times
Biotech Company Mistakenly Informs 400 Patients They May Have Cancer
Photo: The New York Times
TL;DR

Grail, the maker of a blood test for cancer, has acknowledged that around 400 of its customers were mistakenly told last month that they might have the disease due to a software configuration issue from one of its vendors. The problem was not caused by inaccurate test results, and more than half of the people who received the letter in error had not yet had their blood drawn for the test. The vendor, PWNHealth, said it addressed the underlying problem within an hour of becoming aware of it and has implemented additional processes to ensure it does not happen again.

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