Steam refunds 470-hour Battlefield 6 player after Rush mode vanishes from Quickplay

A Battlefield 6 player with about 470 hours says Steam issued a full refund ($109.24 for the Phantom Edition) after EA removed Rush mode from Quickplay in patch 1.4.1.5. The mode remains via Portal but isn’t available through Custom Search, and the player’s appeal cited the lack of notice as well as their longSteam history; Steam Support reportedly granted the refund, a move echoed by Valve’s past exceptions to the two-hour rule in notable cases.