The Ups and Downs of AI in Snapchat and Microsoft
TL;DR
Snapchat's new AI chatbot, My AI, has received negative reviews and complaints from users, with 75% of reviews being one-star. The chatbot is pinned to the top of the app's Chat tab and cannot be unpinned, blocked, or removed, causing concern among users. Some are even threatening to quit Snapchat over this and delete the app entirely. The backlash against My AI comes at a time when the hype around AI is at an inflection point, and companies are weighing how to integrate AI into their businesses.
- Snapchat sees spike in 1-star reviews as users pan the 'My AI' feature, calling for its removal TechCrunch
- Snapchat Jumps on AI Hype Train With Bot That Says the N-Word VICE
- Snapchat's My AI is both scary and comforting, users say Business Insider
- My AI on Snapchat: How do I get it?... The US Sun
- Microsoft adding ChatGPT to employee experience platform, Snap launches its own chatbot Yahoo Finance
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