"JetBlue Faces Backlash Over $5,200 Charge for Non-Reclining Lie-Flat Seats"

JetBlue is facing criticism for charging an elderly couple $5,200 for lie-flat seats that were broken and then offering them only $400 in travel credit as compensation. The 83-year-old couple splurged on JetBlue's 'Mint Class' for their 60th anniversary trip, hoping for a comfortable experience, but found that the seats did not recline as promised. Despite the airline's initial offer of $400 credit, the couple, who do not plan to fly JetBlue again, found the compensation inadequate.