CFPB Sues Comerica Bank for Failing Federal Benefits Users
TL;DR
The Consumer Financial Protection Bureau (CFPB) has filed a lawsuit against Comerica Bank, alleging the bank mishandled the administration of the Direct Express prepaid debit card program, which provides federal benefits to Social Security recipients and others. The CFPB claims Comerica terminated millions of customer service calls, improperly charged ATM fees, and mishandled fraud complaints, actions that allegedly prioritized profits over the needs of vulnerable beneficiaries. Comerica disputes the allegations, asserting it operated under federal oversight and has cooperated with the CFPB's investigation.
- CFPB sues Comerica Bank, alleging it failed to administer federal benefits program CNBC
- CFPB sues Comerica Bank over allegations of failing disabled and older Americans Yahoo Finance
- CFPB Sues Comerica Bank for Systematically Failing Disabled and Older Americans Consumer Financial Protection Bureau
- Comerica Bank faces lawsuit, accused of illegal fees, harming Direct Express cardholders Detroit Free Press
- U.S. Sues Comerica Bank Over Treatment of Federal Benefits Users -- Update MarketWatch
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