DoorDash agrees to $131M NYC settlement over Dasher pay shortfalls

DoorDash will pay NYC $131 million to settle claims it underpaid or paid dashers late, including $83 million to fix pay calculations for couriers logged in but not delivering and $12.3 million for underpayments or late payments; fewer than 1% of Dashers (about 264,000) were affected, with a median payout around $48. The issues arose from cross-boundary deliveries, multi-location pickups/drop-offs, cancellations, and technical/banking glitches. The deal follows a prior city report on tipping that reduced driver tips. DoorDash apologized, saying "we screwed up" and pledged to pay dashers in full and on time. The settlement ends the NYC dispute and underscores ongoing scrutiny of gig-pay and tipping practices.
- DoorDash reaches $131M deal with NYC for underpaying delivery workers: 'We screwed up' New York Post
- DoorDash Agrees to $131.5 Million Settlement for Shortchanging Workers The New York Times
- DoorDash to pay $131.5M after underpaying NYC delivery workers ABC7 New York
- DoorDash to Pay $131.5 Million to Resolve NYC Investigation Into Minimum-Pay Law Compliance WSJ
- Making It Right: Our Settlement with the City of New York DoorDash
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