Art of Play Deletes Positive Review After Kelly Clarkson 'Pretty Woman' Callout

Kelly Clarkson publicly criticized Brooklyn store Art of Play for allegedly treating her like she could not afford items, comparing the experience to the 1990 film 'Pretty Woman.' The store later shared a positive customer review praising staff kindness on Instagram but subsequently deleted it. Clarkson has not provided further details, and the store has not issued a formal statement.
Key points
- Kelly Clarkson posted on X on October 10, 2026, claiming an Art of Play employee assumed she could not afford items and offered cheaper alternatives.
- Clarkson compared the incident to the 1990 film 'Pretty Woman,' stating the employee 'lost a huge sale.'
- Art of Play shared a customer review praising staff 'kindness' on Instagram Stories but later deleted it.
- The store has not issued a formal statement, and Clarkson has not provided further details about the specific items or employee.
- Social media reactions were mixed, with some supporting Clarkson and others criticizing her for targeting a small business.
Background
Clarkson recently concluded her daytime talk show, 'The Kelly Clarkson Show,' which ended in August 2026 after seven seasons. She moved her children to New York City in 2023. The current incident follows her public criticism of Art of Play, a Brooklyn store known for home goods, puzzles, and close-up magic performances.
How outlets are covering it
Page Six and Us Weekly reported that Art of Play shared a positive customer review on Instagram Stories praising staff 'kindness' but later deleted it. Fox News noted that the store has not issued a formal statement. USA Today reported that Clarkson's post received mixed reactions on X, with some followers supporting her and others arguing she used her fame to put down a small business. Music video director Joseph Kahn defended Clarkson, stating that if she tweets about someone, they need to 'rethink their life choices.'
Why it matters
The incident highlights ongoing debates about customer service, celebrity influence, and the impact of public callouts on small businesses. Clarkson's comparison to 'Pretty Woman' resonated with many, leading to a review bombing of the store on Google and Facebook. The store's decision to share and then delete a positive review suggests an attempt to manage public perception amid the controversy.
What to watch
Art of Play has not issued a formal statement, and Clarkson has not provided further details. The store may face continued public scrutiny, while Clarkson's reputation may be affected by mixed reactions to her public criticism. The incident could lead to discussions about customer service standards and the role of celebrities in shaping public opinion.
- Brooklyn store Kelly Clarkson blasted shares — and deletes —customer review about staff’s ‘kindness’ amid drama Page Six
- Kelly Clarkson slams New York store for alleged 'Pretty Woman' moment USA Today
- Brooklyn Store at the Center of Kelly Clarkson Controversy Promotes Staff’s ‘Kindness’ Amid Scandal Us Weekly
- Kelly Clarkson slams Brooklyn store over ‘Pretty Woman’ treatment Fox News
- Oh, My Kelly Clarkson! Diva Says She Was ‘Pretty Woman’-ed by NYC Shop Extra
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