Apple's Silence and France's Ban: The iPhone 12 Radiation Controversy Explained

Apple has reportedly instructed its tech-support staff to remain silent on the controversy surrounding the radiation levels of the iPhone 12 in France. The French government has asked Apple to stop selling the model, claiming it emits electromagnetic radiation higher than EU standards. Apple employees are instructed to say they have no information to share and reject return or exchange requests beyond the normal policy. France's digital minister stated that the radiation levels were higher than EU standards but still below dangerous levels, and a software update could resolve the issue. Belgium, Germany, and the Netherlands are also examining the concerns.