AT&T Offers $5 Credit to Customers Affected by Network Outage
TL;DR
AT&T is offering a $5 bill credit per account to customers impacted by the major network outage on Thursday, with the credits to be automatically applied within two bill cycles. The carrier's CEO apologized for the outage and stated that steps are being taken to prevent future occurrences. AT&T attributed the outage to an incorrect network expansion process and clarified that it was not a cyber attack. The U.S. government is investigating the incident, which affected tens of thousands of customers.
- AT&T Giving $5 Credit to Customers Following Major Network Outage MacRumors
- AT&T to reimburse customers after massive network outage CNN
- AT&T will give $5 to customers hit by cellphone network outage The Associated Press
- AT&T to credit customers a full day of service for Thursday outage Yahoo Finance
- In a letter to employees, AT&T CEO apologizes for widespread outage, says some customers will receive credits CNBC
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