iPhone Duo Launch Marred by Early Reports of Cracked Screens

Apple's $1,999 iPhone Duo launched on October 23, 2026, but early adopters are reporting inner display cracks along the hinge after minimal use. While Apple offers immediate in-store replacements, the incidents raise durability questions for its first foldable device.
Key points
- The iPhone Duo, priced at $1,999, went on sale on October 23, 2026.
- Multiple users report inner display cracks along the hinge after fewer than 20 folds.
- Apple has not issued a public statement but reportedly provides immediate in-store replacements.
- CNET has begun stress-testing the device in a custom-built machine to assess long-term durability.
- Reviewers praise the device's design but criticize its weight, camera limitations, and app optimization.
Background
Apple's entry into the foldable smartphone market, seven years after Samsung's first Galaxy Fold, has been highly anticipated. Prior to launch, durability concerns were raised by reports of a soft crease area, though a stress test by Joanna Stern showed the hinge survived 32,640 folds. Apple has also published repair manuals and set high repair costs, with inner display repairs costing $999 without AppleCare+.
How outlets are covering it
Notebookcheck and The Verge highlight the immediate hardware failures, with users reporting cracks after fewer than 20 folds. CNET is conducting rigorous stress tests to determine long-term durability, comparing the iPhone Duo to Samsung's Galaxy Z Fold 8. The New York Post notes that while reviewers praise the device's design, they criticize its weight, camera limitations, and app optimization. Apple has not publicly addressed the issue but reportedly provides immediate in-store replacements for defective units.
Why it matters
The early reports of cracked screens raise concerns about the durability of Apple's first foldable device, which is priced at $1,999. The incidents could impact consumer confidence and Apple's reputation in the foldable smartphone market. The high repair costs and limited app optimization further complicate the value proposition for early adopters.
What to watch
CNET's stress tests will provide data on the long-term durability of the iPhone Duo. Apple may issue a public statement or recall if the issue proves widespread. Developers are expected to optimize their apps for the device, potentially improving the user experience over time.
- Apple's $2,000 foldable iPhone reportedly cracks within hours as owners report display failures Notebookcheck
- The iPhone Duo Just Passed 20,000 in Our Fold-a-Phone Testing Machine. Can It Beat the Galaxy Z Fold 8? CNET
- The first broken iPhone Duos are here The Verge
- Apple's new $2K iPhone Duo wows critics with foldable screen — but some users are already complaining of cracked devices New York Post
- YouTubers break the iPhone Duo, but stores aren't seeing broken displays AppleInsider
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