Evacuation Fallout: Frontier Accused of Blaming Passenger Over Left-Behind Items
TL;DR
After Frontier flight 4345 struck a pedestrian on takeoff in Denver, passenger Chloe Kuns says airline staff blamed her for not taking carry-on items during the emergency evacuation, leaving her and her infant without essential items; she struggled to obtain ID, diapers, and a car seat, faced costly rebooking tied to a GoWild pass, and had to buy replacements while the NTSB investigates and Frontier hasn’t commented.
Topics:top-newstransportation#baggage-recovery#customer-service#emergency-evacuation#frontier-airlines#ntsb#transportation
- Frontier Customer Service Faults Passenger For Not Taking Bags With Her During Emergency Evacuation After Plane Strikes Pedestrian On Runway Jalopnik
- Video shows person walking onto DIA runway before being hit, killed by plane KDVR
- Passengers Evacuate From Plane After It Strikes ‘Trespasser’ on Airport Runway and Engine Catches Fire People.com
- Passengers on the Frontier flight that hit a person broke a key rule of airline evacuations Business Insider
- A death on Denver airport’s runway highlights the challenge of securing a facility twice the size of Manhattan CNN
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