Cathay Pacific Takes Action Against Discrimination by Firing Cabin Crew
TL;DR
The recent Cathay Pacific discrimination scandal has raised questions about the airline's employee morale and customer relations. Analysts and employees are wondering if the company can salvage its reputation and rebuild its standing with its key customer base. Some insiders claim that the company does not listen to their grievances despite voicing their concerns. The incident has also highlighted simmering tensions between Hong Kong and mainland China.
Topics:worldbusiness#business#cathay-pacific#customer-relations#discrimination#employee-morale#hong-kong
- Hong Kong’s Cathay Pacific discrimination scandal: why did aircrew behave so badly? South China Morning Post
- Cathay Pacific fires staff over discrimination Reuters
- Cathay Pacific fires cabin crew over discrimination claim BBC
- Cathay Pacific fires cabin crew over alleged discrimination against passenger from China CNN
- Cathay needs to boost staff morale, union says, after "blanket-carpet" furore Reuters
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