Chester grandfather wrongly flagged as thief by store facial scan

A 67-year-old Chester grandfather says facial recognition at a Home Bargains store wrongly linked him to a theft, leading to his removal from the shop and public embarrassment. Facewatch states his image was removed after a review, while the man has called for an apology and access to CCTV footage. Authorities emphasised that people should not be wrongly identified by the technology and pledged ongoing oversight of regulations to prevent such misidentifications.