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911 Dispatchers

All articles tagged with #911 dispatchers

Rigby family receives support from 911 coworkers as boy fights brain tumor
local5 days ago

Rigby family receives support from 911 coworkers as boy fights brain tumor

Stetson Poole, a 4-year-old from Rigby, was diagnosed with an ependymoma brain tumor pressing on his brain stem and underwent surgery at Primary Children’s Hospital. He will begin seven weeks of daily radiation in Utah (with anesthesia) and will have follow-up CT scans for years. His mother, a Jefferson County 911 dispatcher, is receiving support from her coworkers, who created a GoFundMe to cover treatment and travel costs; as of now it has raised over $5,600 of a $7,500 goal.

St. Louis Boosts 911 Dispatchers with Wage Hike, Adds Dozens
local-news2 years ago

St. Louis Boosts 911 Dispatchers with Wage Hike, Adds Dozens

The City of St. Louis has hired nearly three dozen 911 dispatchers after implementing wage increases in July. The city has filled positions for police and EMS dispatchers, but more hires are still needed. The starting pay now stands at around $47,000 per year, resulting in an influx of applications. While hiring additional staff is a step towards addressing concerns about 911 delays, there is a need for system upgrades and building trust in the system. The city is investing in a new centralized facility set to open in 2026 and has lifted residency requirements for city government workers to help with staffing.

Increased Hiring and Wage Raises Boost St. Louis' 911 System and Storm Cleanup Efforts
public-safety2 years ago

Increased Hiring and Wage Raises Boost St. Louis' 911 System and Storm Cleanup Efforts

St. Louis has hired more than 100 new 911 dispatchers and welcomed back three who previously quit after giving dispatcher salaries a significant boost in July. The city hopes that this influx of new hires will help address the long-standing issues of understaffing and poor response times in its beleaguered 911 dispatch system. Despite the positive development, challenges remain, including the stress of the job and the time it takes for new hires to be fully trained. The city has been struggling to meet national standards for 911 call answering times, with response rates falling below 90% in recent years.