Tesla's Blame Game: Defective Parts or Driver Error?
A Reuters investigation reveals that Tesla has been denying responsibility for the failures of defective parts in its cars, including suspension and steering systems, and instead blaming customers for supposed misuse or abuse. Thousands of Tesla documents reviewed by Reuters show that the company tracked design flaws but made customers pay out-of-pocket fees for repairs. Drivers have experienced steering and suspension problems, with some incidents resulting in accidents and potential dangers. Tesla has faced multiple recalls for steering and suspension fixes since 2018. The U.S. National Highway Traffic Safety Administration is investigating suspension and power-steering issues in Tesla models. Despite these findings, CEO Elon Musk has remained silent, and the revelations come at a challenging time for Tesla as it faces production challenges and a reduction in electric car subsidies.