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Digital Services

All articles tagged with #digital services

technology9 hours ago•5 min saved

Colorado’s state IT overhaul trims 173 jobs to speed up digital services

Colorado’s Governor’s Office of Information Technology announced a realignment that will lay off 173 employees (about 15% of the workforce) to create a leaner, product-oriented delivery model aimed at improving the state’s digital services. The cuts, expected to save roughly $4 million in year one and $8 million annually thereafter, follow sustained negative feedback from auditors and oversight bodies. The transition, led by Sarah Tuneberg as new director while outgoing chief David Edinger exits June 11, emphasizes closer, client-focused teams and faster decision-making; 98 new roles will be created to replace the laid-off positions as the agency shifts toward POD to deliver services like unemployment benefits, SNAP, and tax systems more efficiently.

via The Colorado Sun|

#colorado #digital-services #information-technology

technologylocal-government2 years ago•1 min saved

"California DMV Cuts Lines with Expanded Online Services"

The California DMV has digitized over 90% of its services, offering self-serve kiosks at DMV and retail locations to reduce office visits by 200,000 per month. Services like vehicle registration renewals, license renewals, and record requests can now be completed online or at kiosks, enhancing efficiency and convenience for residents.

via KTLA Los Angeles|

#california-dmv #digital-services #government-efficiency

technology2 years ago•2 min saved

"Discover Your Place on the Internet Addiction Spectrum"

A study conducted by researchers from the University of Surrey has categorized internet users into five groups based on their screen dependency: casual users, initial users, experimenters, addicts-in-denial, and true addicts. The study found that younger individuals were more likely to be addicted to the internet, with those aged 24 or younger spending an average of six hours online per day. Cell phone use was also linked to higher levels of addiction, and emotional responses to technology predicted future behavior toward augmented reality. The findings highlight the need for tailored interventions and support for individuals at different stages of internet addiction.

via New York Post |

#digital-services #internet-addiction #mental-health

business2 years ago•2 min saved

Ford recruits Apple executive Peter Stern to spearhead high-margin digital services and consumer software

Ford has appointed former Apple executive Peter Stern as the president of its newly formed Ford Integrated Services unit, tasked with developing high-margin digital and subscription services. Stern will focus on integrating hardware, software, and services across Ford's various units. The move is part of Ford's strategy to expand beyond its traditional business model and generate recurring revenues from services connected to its vehicles. Ford plans to create bundles of services to provide safer, more convenient, and more productive experiences for customers.

via Reuters|

#apple #business #digital-services

business3 years ago•4 min saved

FTC proposes "click to cancel" rule to simplify subscription cancellations.

The Federal Trade Commission (FTC) has proposed a new rule that would make it easier for Americans to cancel free trials and subscriptions they no longer want, covering both digital and physical subscriptions. The rule change would prohibit companies from using deceptive or burdensome tactics to retain customers, and companies would have to offer consumers the option to cancel a subscription using at least the same method they used to sign up. The proposed regulations include an array of other specific dos and don’ts, and companies would be on the hook for potentially tens of thousands of dollars a day in fines for each violation of the rule.

via CNN|

#business #cancellation #consumer-protection